Frequently Asked Questions

A water bike is a non-motorized, human-powered, bicycle-like watercraft that sits on two pontoons. There is a propeller in the water that gets powered by pedal motion, capable of moving the bike forward and backwards. All you must do is pedal and steer the bike using the handlebars, moving it in the direction you want to go. The faster you pedal, the faster you go!

Yes! All you need to do is pedal and move the handlebar in the desired direction. Our bikes remove the balancing aspect that a traditional bike has, which means anyone can ride and no special skills or abilities are required.

Yes, they are safe, steady, and sturdy. They are being recognized as steadier and sturdier than kayaks, canoes, and paddleboards because of its size and design – they are virtually untippable and unsinkable.

You do not need to have any skills or qualifications to ride with us. No swimming or riding a bike on land is required. Please note, you are not allowed to go for a swim or dock the bike at any point in time during your ride. For your safety, it is imperative to keep your life jacket on throughout your ride.

The minimum height requirement to ride is 4’8 and the minimum age requirement is 8 years old. Children that do not meet these requirements may sit on the board while their parent or legal guardian rides. Babies and toddlers are not permitted on our bikes.

Please note, anyone under the age of 18 needs to be accompanied by a parent or legal guardian during their ride, either on a single or tandem water bike.

If you would like to cancel your reservation, please notify us via phone or email at minimum 48 hours prior to your reservation. If you cancel your reservation within the 48-hour period, you will not receive a refund.

You are free to go out and explore without limitations within your scheduled time, however, it’s important to keep in mind that you must pedal back to your starting point, so we encourage you to pace yourselves as venturing out too far is not recommended. Even once you stop pedaling, you will still be moving with the current, therefore, you must always be aware of your distance to land.

You are not allowed to swap bikes with another individual during your one-hour ride.

No, we do not have lockers on the premises. If you choose to leave your belongings with a staff member, it will be at your discretion as Toronto Water Bikes is not responsible for any lost, damaged or stolen items. If able, please leave all items in your car or at home that are not needed during your ride. If you choose to, you may wear a backpack with you during your ride.

Yes, please contact us for more information!

Our single water bikes (seats 1) have a weight restriction of 300 lbs and our tandem water bikes (seats 2) have a weight restriction of 600 lbs.

We offer water bike rentals by the hour. You are welcome to select as much time as you’d like to ride for the day. For special events and guided tours, please contact us for more information.

You must arrive 20 minutes prior to your scheduled reservation. 

We provide a life jacket, waterproof phone case and a waterproof fanny pack for your ride. 

Upon arrival, each rider must show a government issued ID to confirm the booking and must have their waiver signed online. It is highly recommended that you bring water to stay hydrated and dress according to the weather. Please note, you may get wet during your ride, so feel free to bring a change of shoes or clothes just in case.

The average speed you can go is 7km/h to 12km/h. Your speed is fully dependent on how fast you pedal.

Yes, but the child must at least 5 years of age and shorter than 4’8 to sit on the board. Only one child is permitted per board.

Upon request, we have a pet carrier that we attach to the front of our water bikes. Due to its small size, we can only accommodate dogs up to 17 pounds. If you choose to bring your dog, please ensure you let us know upon booking to ensure necessary arrangements are made. Please note, pet carriers are limited, and we do not provide life jackets for your dog, but it is highly recommended.

If you would like your photo taken, please ask a staff member to take your photo. Please be advised that a staff member may not always be available to take your photo. If available, we are always happy to capture the moment for you.

Call us at 416-371-7333 and a team member will happily answer any further questions you have about our experience.

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